Managed IT Services

Proactive Maintenance and Support
Get a Free EstimatePackages

Partially Managed IT

Partially Managed IT covers the ongoing support and maintenance required to keep a network running smoothly. This is suited more for businesses that are on a tighter budget, or who already have an internal team who can handle other day-to-day IT requests. Free your team from day to day tasks and know you systems are being well looked after. Help desk support for other tasks is also available when needed.

Fully Manged IT

For many small to mid-sized businesses it could be more efficient and profitable to utilise a managed service provider for all IT tasks. Providing the understanding and expertise necessary to keep your business technology running smoothly 24/7, Coast IT can deliver services that an in-house IT team may struggle to match. Unlimited remote and onsite support for servers and other critical network devices.

Managed IT

Why Managed IT?

At Coast IT, we specialize in Managed IT services for businesses across the Gold Coast and Brisbane region. Managed IT involves outsourcing your company’s IT needs to a professional team, allowing you to focus on what matters most, growing your business. With our expert team managing your IT infrastructure, including network security, cloud backups, and technical support, your business will benefit from reduced downtime, enhanced security, and cost efficiency. Whether you are in the Gold Coast or Brisbane, our tailored Managed IT services ensure your technology runs smoothly, helping your business stay competitive in today’s digital landscape.

How Much does it cost?

Cost tailored to your needs

Only pay for the services that fit your business

Worry Free IT Management

Know that all systems are being looked after

Cheaper than in-house IT

Utilise our experts instead of hiring staff

Guaranteed to save time

Boost productivity without IT distractions

Flexable contracts

Peace of mind with our satisfaction guarantee

Managed Network infrastructure

Partially Managed IT

Partially Managed IT covers the ongoing support and maintenance required to keep a network running smoothly. Additional support available when needed.

Servers
  • Unlimited Remote Maintenance Support
  • Advanced Performance Monitoring
  • Scheduled Preventative Maintenance & Patch Management
  • License Management
  • Endpoint Protection & Scheduled Scans
  • Addition Support/Labour Billed at T&M Rates
Workstations
  • Availability Monitoring
  • Scheduled Preventative Maintenance & Patch Management
  • Office 365 Business Premium
  • Managed Anti-Virus

Fully Managed IT

For many small to mid-sized businesses it could be more efficient and profitable to utilise a managed service provider for all IT tasks.

Servers
  • Unlimited Onsite & Remote Maintenance Support
  • Advanced Performance Monitoring
  • Scheduled Preventative Maintenance & Patch Management
  • License & Asset Management
  • Endpoint Protection & Scheduled Scans
  • 24/7 Security Operation Centre
  • Remote Monitoring of Server Critical Functions
  • Real Time Server Optimization
  • Quarterly Strategic Meetings
  • Monthly Reporting
Workstations
  • Unlimited Remote Maintenance Support
  • Advanced Performance Monitoring
  • Scheduled Preventative Maintenance & Patch Management
  • Configuration Management & Enforcement
  • Real Time Workstation Optimisation
  • Office 365 Business Premium
  • Managed Anti-Virus with 24/7 Security Team
  • Managed Web Protection
  • Monthly Health/Security Report

EXTRAS

Network Bundle
  • Free Network Audit & Map Layout
  • Network Monitoring For All Essential Devices
  • Advanced Performance Monitoring
  • Quarterly Network Firmware Management
  • Quarterly Network Health Review
  • Weekly Network Configuration Backups
  • Unlimited Remote Support
additional Support
  • End-User Support (Helpdesk)
  • Onsite & Remote Support
  • Moves, Adds, and Changes
  • Project Planning
  • Upgrades & Hardware
  • After Hours & Emergency Support

How can managed Services help?

Improved Efficiency & Productivity

Enhanced IT Security & Compliance

Proactive Approach To Monitoring & Maintenance

Predicable Monthly IT Costs

Greater In-house IT Capabilitie

Access To Newer Technologies & Innovative Solutions

Free your team from day-to-day IT tasks

Remove The Need For Internal IT Resources